Return and Refund Policy

Return and Refund Policy (Summary)

Returns

Please contact us by email within 10 days of receiving the product.
If you return the product for your own reasons, you will be responsible for the return shipping costs.
We cannot accept returns on used products.

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Return period

Usually within 10 days of receiving the product.
Depending on the reason, this may be extended up to 30 days .

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Return shipping fee

This will be borne by the customer.
However, if the product is defective or damaged due to our responsibility, we will cover the shipping costs and refund the amount equivalent to the return shipping costs.

*After receiving the returned product, we will check it and refund you by credit card or bank transfer.
*We do not accept returns on custom-made products.