Privacy Policy

Basic Policy

Peaceney LLC (hereinafter referred to as "our company") will handle personal information appropriately in accordance with the Act on the Protection of Personal Information. This policy discloses the purpose of use of personal information, procedures for providing to third parties, joint use, disclosure, etc., and the complaints desk.

Purpose of use of personal information

• Confirming order details and delivery address and shipping products
• Membership management and after-sales support
• Information on new products, events, etc. (only available to those who wish to receive it)
• Statistical analysis to improve services (in a non-personal form)

Scope and items of personal data held

The personal data held by our company is purchaser and member information for the "PSNY Online Store." The main items are as follows (optional items are only provided if provided):

• Name (orderer/shipping address), address, telephone number, email address
• Purchased items, purchase history, and delivery information
• Fitting-related information such as height and weight (optional)
• Questionnaire items such as age, gender, occupation, etc. (optional)
• Name of introducer, purchase route, etc. (optional)
• Information about your child (name, date of birth, weight, etc. / optional)

Provided by a third party

We will not provide personal information to third parties without the prior consent of the individual, except in the following cases:

• When required by law
• When it is necessary to protect a person's life, body, or property, and it is difficult to obtain consent
• When it is particularly necessary for the improvement of public health or the healthy development of children, and it is difficult to obtain consent
• When it is necessary to cooperate with the affairs of national or local governments, etc., as stipulated by law, and obtaining consent may cause problems

joint use

If you purchase from a sales partner such as a department store, the purchase information may be shared between our company and the respective sales partner. In such cases, we will follow the personal information protection policy of each retailer.

Procedures for disclosure, correction, suspension of use, etc.

1. Where to make a request (disclosure of retained personal data, etc.)

If you would like to request disclosure of your purchase information, please contact us at the address below. If you have purchased from a retailer that has no capital relationship with us, such as an agent or distributor, As a general rule, please make your request directly to each store.

2. Identity verification method

• To verify your identity, we may ask you to present your driver's license, passport, health insurance card, etc.
• Online membership information will be verified by verifying your identity using your ID and password.

3. Requests by Representatives

• Legal representative: Documents that can confirm the legal power of attorney and official documents that can verify the identity of the representative
• Delegated agent: Power of attorney, personal seal certificate

4. Fees, response method, and purpose of acquisition

• We do not charge any administrative fees. Please bear the actual costs of obtaining the necessary documents, postage, etc.
• Responses will be given in an appropriate manner, such as face-to-face, by telephone, in writing, or displayed on a screen.
• Personal information obtained through a disclosure request will only be used to the extent necessary to respond to the disclosure request.

5. Cases where information will not be disclosed

• When identity verification or power of attorney cannot be confirmed
• When the subject matter does not fall under "retained personal data"
• When there is a risk of harming the rights and interests of the individual or a third party, or when there is a risk of causing significant disruption to the proper performance of business
• When it would violate other laws and regulations, etc.

Complaints Desk

If you have any complaints regarding our handling of personal information, please contact us at the address below (we do not accept complaints in person).

location

4-24-3-301 Akatsutsumi, Setagaya-ku, Tokyo 156-0044

business operator

Peaceney LLC

Email

info@psling.net

phone

03-6265-7788